Confidentiality & GDPR (General Data Protection Regulation)

All counselling is strictly confidential, and is governed by professional ethical standards. There are very limited circumstances in which a counsellor is legally required to report to authorities, in the interests of preventing harm or addressing current or historic abuse of children. Where any such circumstance arises, a counsellor will discuss this with you whenever possible and any report will be done with your knowledge. These rules are aimed at making sure you are cared for and safe at all times, and they are an extension of care rather than a breach of confidentiality.

Professional supervision

Counsellors regularly present their work in clinical supervision. The aim of supervision is to monitor and improve clinical work undertaken and to ensure highest professional standards. All supervision is done on a confidential basis and the client’s name is never used.


Your information is private and stored in a secure filing system. It is never disclosed to third parties, except in the circumstances outlined above aimed at preventing harm or addressing current or historic abuse of children. You have the right to request a copy of your notes (Freedom of Information Act, 2000). Notes can also be ordered by a court.

If you have any questions or concerns regarding GDPR, reporting, your privacy or confidentiality, please call Mandy at 085 134 9814 or email: to discuss further.